• Alisha Rose Merlo

    20+ years of professional experience in marketing,

    physician relations, business development and sales

     

  • Professional Highlights

     

    Accomplished and dynamic top performer in marketing, sales, and consulting. Recognized for consistently achieving company goals, and exceptional ability to deliver profitable solutions, and propel company growth. Skilled in developing and delivering high-impact public speaking, presentations and trainings. Excellent interpersonal skills with ability to connect with any level of experience and seniority. Strong leadership skills, creating positive team impact and results. Proficient in analyzing business trends and customer preferences to assess market share and identify opportunities for business growth.

    Core Competencies


    • Marketing and Branding

    • Practice Management
    • Business Development

    • Customer Training Programs
    • Sales
    • Collaboration

    • Physician Relationship Managment

    • Consulting
    • Strategic Planning
    • Product Launch
    • Social Media Strategy
    • Cross-Functional Leadership
    • Process Improvements
    • Field Sales Training
    • Professional Presentations and Public Speaking

    • Optimism
     

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    PUBLICATIONS, PODCASTS AND PODIUMS

    I am grateful for the opportunity to share and give back to my aesthetic community and contribute to helping end human trafficking and support survivors.

  • My Motto

    "Make it happen!"

  • KNOW BETTER SKIN

    Skin Health is Everything

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    Colorescience®

    Executive director of professional relations

    january 2018 - PRESENT

    Our skin is the largest organ in the body. It is keeps things out and keeps things in. Skincare is key to skin health. I am honored to be a part of one of the leading professional skincare brands.

     

    Key Responsibilities

     

    • Thought leader and aesthetic medical society relations.
    • Clinical study oversight of over 9 published clinical studies.
    • Lead industry partner relationships.
    • Manage development and content for the Colorescience Professional Academy, an online learning management platform with over 14K members.
    • Oversee national account program.
    • KNOW BETTER SKIN PRO Community Director to help these select professionals deliver best-in-class, peer to peer education events, content creation and program ideation.  
  • Here We Go!

    New device, new category

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    Obalon® Therapeutics

    SENIOR PRACTICE AND PROFESSIONAL

    MARKETING DIRECTOR

    SEPTEMBER 2016 - PRESENT

    Taking my experience to a new space. I am having a blast launching an exciting new weight loss device, The Obalon Balloon System.

    Key Responsibilities

     

    • • Thought leader and aesthetic medical society relations. 
      • Clinical study management. 
      • Industry partner management. 
      • Training and education program and platform design. 
      • Corporate/National Accounts. 
      • Public Relations
  • HISTORY MAKES YOU WHO YOU ARE TODAY

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    ShoutMD® and ShoutStore™ divisions of ALPHAEON Corporation

    Senior Marketing Director 

    Nov 2013 – SEPT 2016

    Key Responsibilities

    • Downstream marketing to specialty physicians, dentists, practice staff, residents and fellows
    • Managed and marketed the first social commerce platform in lifestyle healthcare; growing to more than 17,000 board certified physician members, staff and residents and fellows in less than 3 years
    • Launched the first ecommerce marketplace with more than 1,500 products for ratings and reviews and 200+ SKUs available for purchase in the US market
    • Created cohesive branding strategy and key messaging for ShoutMD® and ShoutStore™
    • Developed and managed B2B digital, social, email and print campaigns
    • Oversaw the development and incorporation of a the social commerce platform at annual meetings and annual events that captured thousands of new members
    • Responsible for new member acquisition, activation and retention
    • Created universal affinity program with a unique algorithm to reward members for their purchases and participation to drive sales
    • Community management, influencer development and member advocate
    • Developed and executed strategic plans for sales, member growth and engagement
    • Created print, video, digital, email and social content based marketing campaigns
    • Established affiliate relationships and referral programs
    • Managed international membership growth and engagement with key distributors in Canada, Spain and Latin America
    • Developed training programs for corporate representatives
    • Directed front end and backend software development lifecycles for mobile and web application
    • Developed business requirements for UX/UI features based on corporate goals and member feedback
    • Oversaw technical support
    • Lead team of 5
       
  • What great looks like @ ALPHAEON

    Community Growth

    • Grew community by 4,700% in 2 years

    • Launched localization and translation in 3 languages expanding global footprint

    Engagement

    • Increased overall engagement by 10%

    • Designed and implemented affinity program

    • Created UI concept and design for ShoutStore™

    Career Develoment

    • 2015 Promoted to Senior Marketing Director

    Social Commerce

    • Grew market place by 121%

    • Transitioned 70% of sales to online

     

    Mobile Application Awards

    • 2015 Communicator Silver Award for Mobile Apps in the Health & Wellness and Social Networking categories

    • 2014 W3 Gold Award for Mobile Apps in Health & Wellness
    • 2014 Ragan Healthcare Awards for Mobile Apps in Healthcare & Best
    Mobile App
    • 2013 Silver Horizon Awards for Mobile Apps in Education & Business

  • An Entrepreneurial Experience

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    ProMD Solutions

    Founder, President 

    2013 – 2015

    I took my passion for practice consulting and started my own firm.

     

    I managed several corporate and private clients:

    • Ulthera®
    • Ez-Pedo®
    • Skinceuticals®
    • The Natural Results Plastic Surgery Practice, office of David Kaufman, MD and Christa Clark, MD
    • Facial Plastic Surgeon, David Mabrie, MD

    Services included:


    • Business development
    • Customer Service and Sales Skills Training
    • Practice Profiling
    • Retention Strategies
    • Brand Effectiveness
    • Employee Selection and Recruitment
    • Communication Solutions based on individual behavioral styles and key motivating factors
    • Performance Management Strategies and Coaching
    • Team Building Programs
    • Customized Employee Engagement Surveys
    • Customized Patient Quality Care Surveys

  • Video Projects

    Obalon DRIVE Practice Development Program, Sizzle Video

    Responsibilities:

    • Concept

    • Scripting

    • Project Management

    • Marketing

    Obalon Physician Testimonial Video

    Responsibilities:

    • Concept

    • Scripting

    • Project Management

    • Marketing

    Discover ShoutMD® Video

    Reponsibilties:

    • Concept

    • Scripting

    • Project Management

    • Marketing

    Why Doctors Love ShoutMD® Video

    Responsibilities:

    • Concept

    • Scripting

    • Project Management

    • Marketing

    ShoutStore™ Product Partner Video

    Responsibilities:

    • Marketing

    Animated ShoutStore™ Tutorial, English & Spanish

    Responsibilities:

    • Concept

    • Scripting

    • Project Management

    • Marketing

    Why Choose an ALPHAEON Board-Certified Physician?

    Responsibilities:

    • Project Management

    • Marketing

  • What others have to say

    I am humbled by these amazing endorsements.

    Check out my LinkedIn page for more.

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  • A decade of excellence

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    Medicis Corporation

    Senior Professional Relations Manager

    Oct 2010 - Jan 2013

    Key Responsibilities:

     

    • Responsible for strategic development, planning and market launch of key products in aesthetics. Focused on market intelligence, creative solutions for value added offerings to key accounts and advanced the adoption and growth of the company brands
    • Performed comprehensive practice site analyses on branding, profitability, retention, new patient recruitment, staff performance management, education, customer service and sales skills, and marketing
    • Established strong relationships with KOLs in Dermatology, Plastic Surgery and Facial Plastic Surgery
    • Collaborated and led cross-functional teams with sales, regulatory and training departments

    • Trained US and Canadian sales teams
    • Developed corporate resources focused on medical staff education, sales training and medical marketing
    • Led and managed advisory boards and regional workshops
    • Educated physicians and staff on practice management strategies focused on sales and service

     

    Key Accomplishments:

     

    • Partnered with regional sales managers to develop field sales force practice management skills for goal attainment. In 2012, this led to the Eastern Region of the Year and #1 Sales Person of the Year
    • Attended 20+ annual CME programs to monitor and report on industry trends and new technologies

    • Lectured and presented to healthcare professionals at major aesthetic medical conferences

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    Executive Sales Specialist

    Nov 2003 - Oct 2010

    Key Responsibilities:

     

    • Medical Device Sales for injectable class III devices and injectable biologic
    • Initiated peer-to-peer programs to increase sales and market share for specific programs
    • Functioned as Field Sales Trainer/Mentor
    • Provided technical product education and on-label injection coaching for Medicis Aesthetics Products

    • Conducted annual resident training programs, and participated in professional and trade shows

     

    Key Accomplishments:

     

    • Circle of Excellence Winner, top sales award
    • Regional Sales Rep of the Year Winner
    • Multiple MVP Awards
    • Grew territory to exceed $2.0M annually
    • Increased sales and market share of Class III soft tissue augmentation device and biologic injectable to physicians, surgeons and mid-level providers
    • Served as Sales and Marketing Advisory Board Member, and as Leadership Council Member.
    • Ensured compliance by providing FDA approved information and adherence to FDA regulations.
    • Launched all aesthetic products into the US market, the Restylane® Family of Products and Dysport®

  • Medicis Honors and Awards

    4 Promotions

    • Leveled up 2x in Sales

    • Leveled up 2x in Marketing

    Circle of Excellence Award Winner

    • Highest Sales Award 1x

    Multiple Sales Awards

    • Regional Sales Specialists of the Year 2x

    • Regional MVP Highest % to Goal 3x

    • Threshold Consistency Award 3x

    • 100% Club 12x

    • Regional Team Contribtor 3x

    • Customer Service Award 4x

    • Multiple Product Launch Awards

    • Restylane Reward Top Performer 3x

    Sales Accomplishments

    • Exceeded launch forecasts by over 200%

    • Grew territory to reach $2M in annual sales

    • Consistently grew market share by 20%-41%

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    Fearless

    National and Regional Speaker:

    • Aesthetic Next 2023, 2024

    • Global Aesthetic Conference 2023, 2024

    • The Multi Speciality Aesthetic Conference (Tne MAC) 2022, 2023

    7th, 8th ,9th and 10th Annual Vegas Cosmetic Surgery Symposium
    • 2010-2013-2015-2024 Organization of Facial Plastic Surgery Assistants Annual Meeting
    • 2004-2013 California Society of Facial Plastic Surgeons Winter Symposium
    • 2013-2015 Plastic Surgery Administrative Association Annual Meeting
    • 2012-2013-2018 Association of Dermatology Administrators Annual Meetings and Managers Webinars
    • 2014 AAFPRS, American Academy of Facial Plastic and Reconstructive Surgery

    • 2018 ISPAN, International Society of Plastic and Aesthetic Nurses

  • Certifications

    Understanding human behavior is essential to marketing and consulting.

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    Predictive Index®

     

    • Hiring, Selection, and On-boarding

    • Employee Engagement & Retention

    • Team Development

    • Identifying Hi-Po’s & Leaders

    • Sales Performance Issues

     

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    Target Training International Insights®

    • TTI Success Insights® DISC

    • 12 Driving Forces™ (Motivators)

    • Talent Insights™

    • Stress Quotient®

    • Sales Skills Index™

    • Emotional Quotient™ (EQ)

  • Let's Connect!